Privacy Policy
Privacy Policy for Transmony Limited
1. Introduction
Transmony Limited (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, products, services, or any other means.
Our registered office is located at:
Suite A, 59-61 Colonial Building, Hatton Garden, London EC1N 8LS, United Kingdom.
2. Information We Collect
We may collect and process the following types of personal information:
• Personal Identification Information: Name, email address, phone number, postal address, and other contact details.
• Financial Information: Payment details, credit/debit card information, bank account numbers.
• Technical Data: IP address, browser type, operating system, device information, and usage data about how you interact with our website.
• Profile Data: Username, password, purchases, preferences, feedback, and survey responses.
• Marketing and Communications Data: Preferences for receiving marketing communications from us and your communication preferences.
3. How We Collect Information
We collect personal information in various ways:
• Direct Interactions: You may provide information by filling in forms on our website, communicating with us via email or phone, or otherwise engaging with us. • Automated Technologies: As you navigate through our website, we may automatically collect technical data using cookies, server logs, and other similar technologies. • Third-Party Sources: We may receive information about you from third parties, including business partners, technical services, and analytics providers.
4. How We Use Your Information
We use your personal information for the following purposes:
• Service Delivery: To provide and manage our products and services, including processing transactions and delivering orders.
• Customer Support: To respond to your inquiries, provide support, and improve our services.
• Marketing and Communications: To send you promotional materials, newsletters, and other communications, where you have consented to receive them.
• Personalization: To customize your experience with our services and improve our offerings.
• Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights or the rights of others.
5. Legal Basis for Processing
We process your personal information under the following legal bases:
• Consent: Where you have given explicit consent for us to process your information for specific purposes.
• Contractual Necessity: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legal Obligations: Where processing is necessary for compliance with legal obligations.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your interests or fundamental rights do not override those interests.
6. Sharing Your Information
We may share your personal information with:
• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, IT services, and marketing.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Authorities: When required by law or to protect our legal rights or the rights of others.
7. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, misuse, or alteration. Despite these measures, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our site.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
9. Your Rights
You have the following rights regarding your personal information:
• Access: Request access to the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Restriction: Request restriction of processing your personal data.
• Portability: Request the transfer of your personal data to another party.
• Objection: Object to the processing of your personal data where we rely on legitimate interests.
To exercise any of these rights, please contact us using the details provided below.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and assist with our marketing efforts. You can manage your cookie preferences through your browser settings.
11. International Data Transfers
Your personal information may be transferred to, and stored in, countries outside of the European Economic Area (EEA) that may not have the same level of data protection as your home country. When we transfer your data outside the EEA, we ensure that appropriate safeguards are in place to protect your personal information.
12. Children’s Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under this age. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information from our records.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Transmony Limited
Suite A, 59-61 Colonial Building, Hatton Garden, London EC1N 8LS, United Kingdo Email: support@transmony.com
Phone: + 44 02033371196
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This Privacy Policy was last updated on 08-08-2024.